View and Manage Work Orders

Created by Binita Goswami, Modified on Wed, 28 Aug at 5:14 PM by Binita Goswami

The Work Order section allows technicians to access all work orders by status, prioritize tasks, and seamlessly start work. As they progress, they can update the team with status changes, adding notes and photos to keep everyone informed. 


Here is a reference video:



Follow these steps after launching the app:

  1. Tap on Jobs/WO from the bottom menu. You will see a list of work orders that have been assigned. Tap on a Work Order that you want to view.


2.Under General, technician can view

  • The location details and the service address 

  • Get navigational help


  • Tap on the "Start Working" button to initiate work and provide documented proof of every changing work statuses.


3.Under Assets & Tasks,

  • Asset can be searched

  • Technicians can scan QR to view asset details.

  • Technicians can view the Task and the corresponding checklist  after starting the work order.



4. Files will show the documents that are required and are related to this work order.


 


5. Under Activities, the current status of the work order is shown with every detail for better understanding.



6. The technician can log their work timings as well. The timer starts automatically on starting the work order. Also the technician can other technician's work as well.


 


Once the work is done, you can enter your notes and click on Complete Work to mark it as complete.

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