Work Requests are service requests that users make to get something done on the platform. Work requests are created, prioritized, impacts are defined and assigned to a system user.
DreamzCMMS gives an open URL for anyone in the company or facility to report or create requests. Those requests can be taken as incidents and can be resolved as transforming into a work order and assigned to the right team or user depending on type, priority and impact. The requester can track the work and get notified when completed, along with completion notes and proof of work.
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