How to Create Change Request?

Change Requests in Incident Management capture proposed modifications to fix root causes or improve services like configuration updates, procedure changes, or component swaps. In DreamzCMMS, a change records scope, impact/urgency, risk, approvers, and rollout schedule; it links to related incidents/problems, routes through approval, and tracks implementation and back out plans. This ensures controlled, auditable changes that reduce repeat issues and downtime.

Here is reference video:

Follow these steps:

1. From the menu click on Incidents and then click on Change Request

2. Click on Change Request.

3. To report a change request you need to click on New Request.

4. Fill up the necessary details.

5. Click on Save and the change request will get added to the listing. The listing has several action button like edit, update status, add note, view, convert to work order, add purchase request and delete.